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Book: Not by the Seat of My Pants!: Leadership Lessons for the Call Center Supervisor (N)
Author: Anne G Nickerson
Published By: iUniverse, Inc.
Book: The United States Golf Teachers Federation golf course service manual: A golf course customer service handbook for managers, future managers, teaching ... supervisors, and the golf course staff
Author: M. J Block
Published By: M A J Enterprises Pub
Book: The Customer Call Center Outback: A Frontline Supervisor's Map to Success
Author: Michael D Trotter
Published By: Purdue University Press
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